FAQ’s

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FAQ’s

Frequently Asked Questions

Have a question? We’ve got answers. If you can’t find what you’re looking for, feel free to contact us.

General Enquiries
For Customers
For Businesses

General Enquiries

What is the EV Mechanic?

It’s an online directory where EV owners can find and compare qualified electric vehicle mechanics and service centres based on location, specialties, reviews, and credentials.

Is the service free to use for customers?

We focus on helping you discover and compare EV mechanics. You contact the shop directly to book a service—no middleman, no platform fees.

Are the mechanics verified?

Yes, we require EV-specific certification (IMI Level 3 or higher in the UK, for example) and insurance before being approved for public listing. Suspicious or unresponsive listings are removed.

For Customers

How do I search for a mechanic?

Simply enter your postcode, EV make/model, and choose a service type (e.g., battery check, charger install, diagnostics). Filter results by rating, mobile availability, or certifications.

What types of services are listed?

Our listings include independent EV specialists, dealership-certified mechanics, mobile technicians, and hybrid-capable repair shops.

Do you include both mobile and garage mechanics?

Yes! Each listing clearly states whether the provider offers mobile service, garage visits, or both.

What if I have a problem with a mechanic I found on your site?

While we strive to list only the best mechanics, any service agreement is between you and the garage. However, we welcome feedback. Please use our contact form to report any serious issues.

What info can I see in each listing?

Each mechanic profile includes:
– Contact info
– Services offered
– EV makes/models serviced
– Qualifications and EV certifications
– Customer reviews
– Location and service area
– Opening hours

For Businesses

I'm an EV mechanic—how do I get listed?

Visit the ‘Create Listing’ page, create a profile, and submit:
– Proof of EV training
– Proof of insurance
– Business registration info
We’ll review and publish your profile within 48 hours if approved.

What are the benefits of listing my business with you?

By listing with us, you gain visibility to a targeted audience of EV owners actively seeking your services. It’s a great way to grow your customer base in the expanding EV market.

Is there a fee to be listed on the directory?

We offer various listing packages to suit different business needs. Please visit our pricing page or contact us fore more information.

How do I contact support?

Email us at help@findevmechanic.com or use the contact form. We typically respond within 24 hours.

FAQ’s

Frequently Asked Questions

General Enquiries

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For Businesses

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